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questions & answers
Frequently Asked Questions
Accommodation & Amenities
What types of rooms and villas do you offer?
At Azure, we offer a variety of accommodations to suit different preferences – from cozy Sea View Double Rooms perfect for couples, to spacious Suites with lounge areas and added comfort. For families or those seeking more privacy, our Two-Bedroom Suites and Private Pool Villas offer generous space, outdoor living, and extra amenities.
Do the accommodations have sea views?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Are all rooms air-conditioned?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Is housekeeping service provided daily?
Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability. Our team will gladly assist with luggage storage or offer access to common areas if you arrive early or depart later in the day.
What amenities are included in the villas?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Are there accessible rooms for guests with mobility needs?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Dining & Food Options
What dining options are available at the resort?
At Azure, we offer a variety of accommodations to suit different preferences – from cozy Sea View Double Rooms perfect for couples, to spacious Suites with lounge areas and added comfort. For families or those seeking more privacy, our Two-Bedroom Suites and Private Pool Villas offer generous space, outdoor living, and extra amenities.
Do you offer vegetarian, vegan, or gluten-free meals?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Is breakfast included in the stay?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Can I make a reservation at the restaurants in advance?
Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability. Our team will gladly assist with luggage storage or offer access to common areas if you arrive early or depart later in the day.
Are children welcome at all dining venues?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Do you offer room service or private dining?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Activities & Experiences
How can I book a private boat trip?
At Azure, we offer a variety of accommodations to suit different preferences – from cozy Sea View Double Rooms perfect for couples, to spacious Suites with lounge areas and added comfort. For families or those seeking more privacy, our Two-Bedroom Suites and Private Pool Villas offer generous space, outdoor living, and extra amenities.
What types of cultural tours are available?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Are there activities suitable for children or older guests?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Are the hikes guided or self-led?
Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability. Our team will gladly assist with luggage storage or offer access to common areas if you arrive early or depart later in the day.
Can activities be customized to my preferences?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Do I need to book tours in advance?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Spa & Wellness
What spa treatments are available?
At Azure, we offer a variety of accommodations to suit different preferences – from cozy Sea View Double Rooms perfect for couples, to spacious Suites with lounge areas and added comfort. For families or those seeking more privacy, our Two-Bedroom Suites and Private Pool Villas offer generous space, outdoor living, and extra amenities.
Do I need to book spa appointments ahead of time?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Is the outdoor pool heated or seasonal?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Can non-guests use the spa facilities?
Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability. Our team will gladly assist with luggage storage or offer access to common areas if you arrive early or depart later in the day.
Do you offer yoga or wellness classes?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Are wellness services included in the stay or extra?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Booking & Policies
What is your cancellation policy?
At Azure, we offer a variety of accommodations to suit different preferences – from cozy Sea View Double Rooms perfect for couples, to spacious Suites with lounge areas and added comfort. For families or those seeking more privacy, our Two-Bedroom Suites and Private Pool Villas offer generous space, outdoor living, and extra amenities.
Is a deposit required to secure a booking?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Do you offer early check-in or late check-out?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.
Are pets allowed at the resort?
Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in or late check-out can be arranged in advance, subject to availability. Our team will gladly assist with luggage storage or offer access to common areas if you arrive early or depart later in the day.
What forms of payment do you accept?
Yes, small pets are welcome in select rooms and villas upon request. A small cleaning fee applies per stay. We kindly ask that pets are not brought into the restaurant, spa, or pool areas, ensuring comfort for all our guests.
Do you offer any seasonal deals or exclusive rates?
You can book directly through our official website for the best available rates and exclusive offers. Reservations can also be made by email or phone, and our team will be happy to assist with personalized recommendations or special requests.